Introduction and Services of ACbuy

Founded in 2020, ACbuy is a leading cross-border purchasing platform based in China. It provides one-stop procurement services for global customers to shop on Taobao, 1688, Weidian, Pinduoduo and other domestic e-commerce platforms. Headquartered in Guangzhou and Yiwu, the platform serves over 150 countries and regions worldwide. It wins wide popularity among overseas buyers of apparel, sneakers and outdoor goods with low service fees, free quality inspection, long-term warehousing and user-friendly interface.

Core Services

Comprehensive Purchasing Service

It covers mainstream Chinese shopping platforms. Users can place orders via links, image search and keywords. Automatic product translation and specification analysis are available. The service fee is as low as 5% with no hidden charges. New users can get exclusive coupons, and premium product lists are accessible for community members. It caters to individual shoppers and bulk purchase demands of small merchants across various product categories.

Professional Quality Control

Free basic inspection is offered with detailed real photos taken to check appearance, size and details. Paid advanced inspection including video verification and precise measurement is available for high-value and fragile goods. Sellers are strictly verified, and return and exchange support is provided for defective or mismatched items.

Warehousing and Package Consolidation

Free 90-day storage is provided, and extended storage period is available. Multiple orders can be combined into one parcel. Redundant packaging will be removed to cut shipping cost, and reinforced packaging is adopted for fragile products. Users can track the whole logistics progress in real time.

Global Delivery

Diversified shipping routes are accessible, delivering goods to more than 150 countries. Delivery speed and cost can be flexibly matched. All shipping costs are clearly calculated in advance. Custom clearance consulting and parcel insurance services are also available to reduce shipping risks.

Payment and Multilingual After-sales Service

Multiple secure payment methods including PayPal and credit cards are supported. Multilingual customer service offers timely assistance throughout the whole order process. The platform helps handle return and replacement issues effectively.

Community and Customized Value-added Services

Users can exchange shopping experience and reliable seller information via online communities. Membership benefits such as points rebates and exclusive discounts are provided. Full-chain customized services including dropshipping are available to support cross-border business development.